At Woody Stores, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

Return Policy

- Customers may request a return or exchange within 14 calendar days from the date of delivery.
- Products must be returned in their original condition, unused, unassembled, and in their original packaging.
- We comply with the Consumer Protection Agency guidelines for return and refund procedures.
- In some cases, shipping fees or handling charges may be deducted from the refund, depending on the condition of the returned item.

Refund Method

- If your return is approved, the refund will be processed through the original payment method used (cash, online payment, or installment).
- Please allow 7 to 14 business days for the refund to appear, following product inspection and approval.

Non-Returnable Items

- Custom-made or special order products that are manufactured upon request.
- Any item that has been used, assembled, or damaged after delivery.

For any inquiries or assistance, please contact us via our Contact Page: https://www.woodystores.com/pages/contact